How each store is doing: sales, vehicles, labor, workflow, service categories and mix. Find them under Insights > Store Performance.
| Report | What it is for |
|---|---|
| Operations | Operational activity summary including sales, vehicles, labor, and workflow metrics based on the GROW Operations report format. |
| MSR | Operational summary modeled after the GROW MSR report, providing store-level KPIs and workflow visibility. |
| Revenue | Revenue by method of payment with totals, used with MSR for journal entries and reconciliation. |
| Cars & Net Sales/Hour | Review hourly operational productivity including vehicles per hour, net sales per hour, and labor efficiency across selected stores. |
| Traffic | Analyze hourly customer traffic patterns to support staffing, scheduling, and operational planning. |
| Service Times | Monitor workflow timing across service stages to identify bottlenecks and improve operational throughput. |
| Sales Mix | Analyze store-level sales distribution across service categories to understand mix, trends, and category contribution. |
| Sales Opportunities | Highlight missed or under-penetrated service opportunities using operational criteria and store-level performance indicators. |
| CSA Service Counts | Analyzes vehicle service counts and CSA-recommended services by day of week for selected stores. Compare service mix, maintenance package sales, and add-on service performance across a specified date range. |
| Multicare Sales | Analyze current-year Multicare sales, compare MC totals to prior-year results, and identify stores meeting the daily goal. |
| Multicare Sales (w / prior year) | Review complete year-over-year Multicare performance and category-level results to identify improvement opportunities. |
| Double Deuce | Analyze key service penetration metrics including tires, alignments, brakes, and rotations to identify store-level performance trends. |
| Tires | Analyze tire sales performance across stores including installation activity, road hazard sales, repair counts, and average tire sales per day and per vehicle. |
To run any of these, see Management Toolbox: Using a Report Page (Stores, Dates and Formats). To get one emailed on a schedule, see Scheduling a Report.
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