A store group is a store or a collection of stores. Groups are used to choose stores for reports and to decide which stores a user can see. A Client Admin (or a user with the Store Management feature) manages them under Settings > Store Management > Store Groups.
The list shows each group's Name, Type (Group or Subgroup), Parent Group, the Stores it holds and when it was last Modified. A subgroup sits inside a parent group. Use Search groups to find one. A group called ALL (every store you have) is normally already there.
Add a group or a subgroup
- Select Add Group (or Add Subgroup to put a new group inside an existing one).
- Type the Group Name.
- Under Stores, tick the stores to include. Select the arrow beside a group to open it.
- Select Create. If the name is blank or no stores are ticked, a red message tells you what is missing. Select Cancel to leave without saving.
Change or delete a group
Select a group to change its name or stores. To delete one, select the red bin icon at the left of its row. Deleting a group also deletes the subgroups inside it.
Before you delete a group, check that no user is assigned to it (open Edit Users and look at the Store group of your users). A user's store group is kept as a name, so if the group is deleted that user is left with no stores and cannot use Management Toolbox until you give them another group.
To change the details held for each store, see Manage Store Information. To add a store you have opened or bought, see Adding New Stores to Management Toolbox.
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