When trying to download the Dynamics 365 for Outlook add-in, the download may not start automatically and clicking the link does not work. Please follow these steps.
- Click Start
- Type Internet Options and select Internet Options (Control panel)
- Click on the Security tab
- Click on Local intranet
- Click the Sites button
- Click the Advanced button
- Type your CRM URL and click Add, this will add it to the Websites list
- Click Close, then OK twice to close each window
If you see this message when trying to download Dynamics 365 for Outlook, follow these steps:
- Click the menu (...)
- Click Keep
- Click Keep anyway
Once downloaded, you can follow the instructions in this article to install it Installing the Microsoft Dynamics 365 for Microsoft Office Outlook Add-in
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