Update Your Billing Contact and Invoice Recipients

Settings > Billing Contact holds the company-wide contact that receives invoices and billing notifications. Changes affect everyone at your company.

1. Open Settings and select Billing Contact.
2. Update the Contact name, address, Phone, Mobile phone and the other details. Address 2 and Fax are marked Optional; the rest are required.
3. In Contact email, type one email address. This is your general contact address. It is not used to send invoices unless you also list it as an invoice recipient.
4. In Invoice recipients, type an address and press Enter, a comma or a semicolon. Each address becomes its own tag. Add as many as you need, and select the x on a tag to remove it.
5. Select Save, or Cancel to leave without saving.

The page checks each box as you go, and Save stays off until every required box is filled in correctly. A message under a box says what to fix. The whole Invoice recipients entry has to fit in 100 characters, because that is all our accounting system can hold. If you run out of room, remove an address you no longer need.

On a small screen the form scrolls inside its card, and Save stays in view at the bottom.

If something goes wrong

• Save is greyed out. A required box is empty or has a problem. Look for the message under the box.
• Your list of recipients will not fit. Remove an address you no longer need.
• People still do not get invoices. Check the spelling of each address, then check their junk mail.

Related articles

• Fleet Manager Guide
• Get Invoices by Email on a Schedule (Invoice Reprint)
• Notifications, Help and Your Account Application