After you sign in, CBS Invoices is your home page. Everything about your invoices starts here.
The account banner
Across the top you will see:
- Clear Billing Solutions contact details (phone, email and hours) on the left.
- Your company name and account number (it starts with CB).
- Balance - the total you currently owe on all open invoices.
- Payment method - the saved payment method on file (for example a bank account and its last four digits), with a Replace button. If you have none it says NONE and the button says Add. See Add, Replace or Update Your Payment Method.
- AutoPay - whether automatic payment is on, with an Enable button. AutoPay needs a saved payment method. See Set Up AutoPay.
Open, Paid and All
The three buttons beside the search box choose which invoices the grid lists:
- Open - invoices that have a balance due. This is the default.
- Paid - invoices with a zero balance.
- All - all invoices, with no filter on the balance.
The list is always limited to the date range shown next to these buttons, so an invoice you cannot find may simply be outside the dates.
Choose a date range
- Select the Filters icon on the right-hand side, or select the dates shown above the grid.
- Pick a Range from the list (for example Previous 30 Days, Last Month, Year to Date or All Time). The dates the range covers are shown on one line under it.
- Need exact dates? Select the sliders button beside Range to show From and To, and type your own dates.
- Select Apply filters. The panel closes and the grid shows your invoices.
The side panel is closed when the page first opens, so the grid has the room.
The grid opens on the previous 30 days. To see older invoices, choose a longer range such as All Time.
Read the grid
| Column | What it shows |
|---|---|
| Store | The Jiffy Lube store that did the service. |
| Date | The invoice date. |
| Invoice | The invoice number. |
| License Plate / VIN | The vehicle the invoice is for. |
| AMT | The invoice amount. |
| ADJ | Adjustments (for example a missed discount). |
| LATE | Late and other fees. |
| PMT | Payments received. |
| BAL | What is still owed (amount plus adjustments and late fees, less payments). |
| REQ | The speech-bubble icon: ask us to review the invoice. See Ask Us to Review an Invoice (Adjustment Request). |
- Sort - select any column heading to sort by it; select it again to reverse the order. You can sort by Store, Date, Invoice, License Plate, VIN, AMT, ADJ, LATE, PMT or BAL.
- Totals - the bottom of the grid totals the invoices shown. When there is more than one page, you see Page totals and All pages totals, and page controls at the bottom left.
Search
Type in the Search box and press Enter. You can search by invoice number, VIN, license plate (tag), store, date or name. You can also press Ctrl+F to search the page text in your browser.
As you type, the portal suggests where the text might belong (for example "DC-JM5738 - Tag"). You can narrow a search with a prefix:
| Type | To search |
|---|---|
| inv: 1234 | Invoice numbers |
| tag: MD | License plates (tags) |
| vin: 2C4RC | VINs |
| date: 3/2026 | Dates |
| store: 153 | Stores |
| name: ... | Names |
To clear a search, select the eraser icon inside the search box.
Search only looks at what you have selected: the date range and the Open, Paid or All choice shown above the grid. If you cannot find an invoice, check those two settings first (choose All Time and All to search everything).
Looking for a particular vehicle? See Find Everything Done to One Vehicle. To see everything on one invoice, see View Invoice Details.
On a phone
On a phone each invoice is a card instead of a row. Tap a card to open its details, and tap the filter icon to choose your dates. The panels slide over the page and close with the x.
If something goes wrong
- The grid says "No invoices found". Check the date range and Open, Paid or All first. Choose All Time and All to look at everything.
- The page keeps loading. Wait a moment, then refresh. If it keeps happening, choose Contact support in your account menu.
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