Clear Billing Solutions: Ask Us to Review an Invoice (Adjustment Request)

If something is not right on an invoice, send us a request. It goes to Clear Billing Solutions directly.

1. Select the speech-bubble icon in the REQ column of the invoice (or the Adjustment request icon on the right-hand side after selecting the invoice).
2. The panel shows the Current status of any earlier request. If there is none it says "None".
3. In New request, type a Message describing what should be reviewed or corrected. Add an Amount if the problem relates to an amount (optional).
4. Select Submit request.

The color of the speech bubble changes based on the status of the request: grey = no request, yellow = request is open, green = request is closed. You will receive email updates for all activity in the request.

Related articles

• Clear Billing Solutions: Fleet Manager Guide
• Clear Billing Solutions: View Invoice Details
• Clear Billing Solutions: Find Your Invoices (Dates, Open/Paid, Search)