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Clear Billing Solutions: Find Your Invoices (Dates, Open/Paid, Search)

Updated

After you sign in, CBS Invoices is your home page. Everything about your invoices starts here.

The CBS Invoices page, showing open invoices for the last 30 days

The account banner

Across the top you will see:

  • Clear Billing Solutions contact details (phone, email and hours) on the left.
  • Your company name and account number (it starts with CB).
  • Balance - the total you currently owe on all open invoices.
  • Payment method - the saved payment method on file (for example a bank account and its last four digits), with a Replace button. If you have none it says NONE and the button says Add. See Clear Billing Solutions: Add, Replace or Update Your Payment Method.
  • AutoPay - whether automatic payment is on, with an Enable button. AutoPay needs a saved payment method. See Clear Billing Solutions: Set Up AutoPay.

Open, Paid and All

The three buttons beside the search box choose which invoices the grid lists:

  • Open - invoices that have a balance due. This is the default.
  • Paid - invoices with a zero balance.
  • All - all invoices, with no filter on the balance.

The list is always limited to the date range shown next to these buttons, so an invoice you cannot find may simply be outside the dates.

Choose a date range

  1. Select the Filters icon on the right-hand side, or select the dates shown above the grid.
  2. Pick a Range (for example Previous 30 Days, Last Month, Year to Date or All Time), or type your own From and To dates.
  3. Select Apply filters.

The Filters panel

The grid opens on the previous 30 days. To see older invoices, choose a longer range such as All Time.

Paid invoices for All Time. Page totals, all-pages totals and page numbers appear below the grid

Read the grid

Column What it shows
Store The Jiffy Lube store that did the service.
Date The invoice date.
Invoice The invoice number.
License Plate / VIN The vehicle the invoice is for.
AMT The invoice amount.
ADJ Adjustments (for example a missed discount).
LATE Late and other fees.
PMT Payments received.
BAL What is still owed (amount plus adjustments and late fees, less payments).
REQ The speech-bubble icon: ask us to review the invoice. See Clear Billing Solutions: Ask Us to Review an Invoice (Adjustment Request).
  • Sort - select any column heading to sort by it; select it again to reverse the order. You can sort by Store, Date, Invoice, License Plate, VIN, AMT, ADJ, LATE, PMT or BAL.
  • Totals - the bottom of the grid totals the invoices shown. When there is more than one page, you see Page totals and All pages totals, and page controls at the bottom left.

Search

Type in the Search box and press Enter. You can search by invoice number, VIN, license plate (tag), store, date or name. You can also press Ctrl+F to search the page text in your browser.

As you type, the portal suggests where the text might belong (for example "DC-JM5738 - Tag"). You can narrow a search with a prefix:

Type To search
inv: 1234 Invoice numbers
tag: MD License plates (tags)
vin: 2C4RC VINs
date: 3/2026 Dates
store: 153 Stores
name: ... Names

Searching for a license plate: the suggestions list shows the prefixes you can use

To clear a search, select the eraser icon inside the search box.

Search only looks at what you have selected: the date range and the Open, Paid or All choice shown above the grid. If you cannot find an invoice, check those two settings first (choose All Time and All to search everything).

Looking for a particular vehicle? See Clear Billing Solutions: Find Everything Done to One Vehicle. To see everything on one invoice, see Clear Billing Solutions: View Invoice Details.

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