Clear Billing Solutions: Pay Your Invoices

Select the invoices and select Pay

Tick the box at the left of each invoice you want to pay. Tick the box in the heading row to select every invoice in the list.
The counter above the grid shows how many invoices you picked and the total, for example "1 - $103.54". Use the eraser beside it to clear the selection.
Select Pay.

One invoice selected - the counter shows the count and the total, and Pay is ready

What happens next depends on whether your account has a saved payment method. You can tell from the Payment method box at the top of the page: it shows your saved method, or NONE.

If you do not have a saved payment method

The Enter payment details window opens.

Enter payment details (no saved method)

ACH (bank account) is selected first. Enter the Account Number, Routing Number, Account Type (Checking or Savings) and Name on Account.
To pay by card instead, select Credit Card and enter the Credit Card Number, Expiry Date (as YYYY-MM, for example 2028-09) and CVV. The form changes to match.
Total Amount shows what you are paying. It is filled in for you and cannot be changed.
If you want the portal to remember this payment method for next time, switch on Save payment information for future payments.
Select Submit Payment.

If you have a saved payment method

The Review & pay window opens. It shows the total and the number of invoices.

Review & pay (saved method)

Select Pay with saved method to pay straight away with the method on file.
The three dots beside the total open More options.

More options

More options has two buttons:

Pay another way - opens the payment form, titled Pay another way. Save payment information is switched off, so your saved method is not replaced. Use it to pay this once with a different bank account or card.
Update saved method - opens the form, titled Update saved method & pay, with Save payment information already switched on (it slides on when the window opens). Use it to pay and replace the saved method at the same time.

Pay another way (ACH is selected first)

Pay another way, with Credit Card selected

Update saved method & pay - Save payment information is on

Saved payment information applies to your account for all users. Updating it affects future payments, and AutoPay if it is enabled. More: Clear Billing Solutions: Add, Replace or Update Your Payment Method.

When the payment goes through

The payment window stays open and shows a green confirmation box with:

Amount paid
Transaction ID
Authorization code
Payment method (for example Credit card)
Invoices - how many were paid

Under the box is a reminder: Keep the transaction ID - it is what we use to find this payment. The invoice list behind the window has already been updated.

The payment button is greyed out and changes to Payment complete, so the same payment cannot be sent twice. The details you typed stay on screen as you entered them. Select the x at the top right to close the window. If your account has an email address you also get a confirmation email.

If the payment is declined

A red box appears instead of the green one and explains why. Your details stay in the form and the Submit button works again, so you can correct them (or choose another payment method) and submit again. Nothing is charged for a declined payment.

One exception: if the message says your card has been charged but the payment could not be recorded, do not pay again. The button locks and shows Already charged. Contact Clear Billing Solutions with the details shown.

Cancel

Select the x at the top right of any payment window to close it without paying.

Prefer to pay another way? See Clear Billing Solutions: Other Ways to Pay (Check, View and Pay Link), Clear Billing Solutions: Pay Through Bill.com or Clear Billing Solutions: Set Up AutoPay.