To add an Exchange E-mail account to the desktop version of Microsoft Outlook, follow these steps:
1. Click File
2. Click Info -> Account Settings
a. Click Account Settings
b. On the E-mail tab, click New
3. Enter Details
a. Full name
b. Email address
c. Password
d. Click Next
4. Outlook will show status with three checks, if all three steps show a green
checkmark, click Finish (if NOT, see step 5).
a. You may need to restart Outlook for the change to be completed.
5. If attempt to add exchange mailbox is unsuccessful, do the following:
a. Click Info -> Account Settings
b. Click Account Settings
c. On the E-mail tab, click New
d. Click the button next to Manual setup or additional server types
e. Click Next
f. Click the button next to Outlook.com or Exchange ActiveSync
compatible services
g. Click Next
h. Enter details
I. Full name: (e.g. John Smith)
II. E-mail Address: (e.g. testuser@growing-moss.com)
III. Mail server:
1. Type: webmail.mgcld.com
IV. User Name: (This will auto-populate as long as you have entered
your email address, if not, make sure to enter your email address.
Your username will be the same.)
V. Password:
1. You can leave the box checked for "Remember Password"
VI. Mail to keep offline: You can adjust this slider to set the timeframe
for mail to be kept in your offline storage. Once items become older
than the set time, they will be archived.
I. In the pop up window, enter your password and check the box to
"Save/remember credentials"
j. Outlook will test log-in credentials, and if successful, mailbox will be
added. If unsuccessful, please contact MG Tech Support at
support@mgtechgroup.com.
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