How To Create A New User

To create a new user, follow these steps:

  1. Login to
  2. Click the Add button on the toolbar
  • If you are the admin for multiple organizations, select an organization that the user will be created in from the organization drop down box below the toolbar.
  • Complete the form.
    Note: The Display Name will automatically generate but you can edit it as needed.
    The username is broken up into two parts.
    The system generated password, if selected, will be displayed after successful creation.
  • Select the services to assign to the user. See the notes at the bottom of this article for additional information.
  • Optionally complete the details section.
  • Click Add

    For SharePoint users, they currently need to exist only as a user, no service configuration is required. Once created, grant the new user permission directly in your SharePoint site(s).

    For Exchange or Skype for Business users, check the service checkbox and complete any additional fields.

    For Cloud Servers, check the Cloud Services checkbox and then select the server(s) to which the user will have access.

    Marking a user as an "Admin" will give them administrative rights over the organization that they will be created in, allowing them to create, delete, and update users and other information for the organization.

    Depending on your organization's service subscriptions you may see available service checkboxes. If these are "greyed out" and your organization would like any of these services, please contact Technical Support.

    To add multiple users at one time, please see

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